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The Childcare Team

the childcare team

We make sure that we recruit, develop and retain the very best people who excel at Childcare. We have rigorous industry and background checks and a continuous programme of structured development and training.

Our people make our world go round, they underpin every success and are the heart of all our nurseries.

Founder and CEO

Our CEO has a hands on role in the continued success of all of the nurseries and the development of new nursery settings. He leads and inspires the business to deliver a premium and quality experience in everything we do and to be an outstanding provider of childcare to the under 5’s.

Early Years Quality Improvement Manager

Our dedicated Early Years Quality Improvement Manager helps put Fennies ahead in the Early Years Childcare industry. She has over 25 years’ expertise as an early year’s practitioner in the childcare sector, working as a nursery Manager, Childcare Inspection Officer, Early Years Teaching and Learning Adviser, and more recently trainer and consultant. As part of our senior management team, her role at Fennies is to ensure that children in early years’ settings, across all our nurseries, receive excellent quality learning and development opportunities, so that they have the best possible start in life. She provides, support, training and insight to the Nursery Managers and their childcare teams and plays an integral role in the delivery of outstanding childcare.

Nursery Manager

Our Nursery Managers are all skilled and experienced Early Years Practitioners with an unrivalled energy and passion for Childcare. Our Nursery Managers are a fundamental part of the Fennies family.

The Manager is responsible for maintaining the very high standards that we set within our nurseries and ensure that all our nurseries run smoothly and efficiently 51 weeks a year. Equally, they manage the Childcare and wider nursery team, which includes a Deputy Manager, Room Leaders, Nursery Practitioners and Apprentices, as well as Housekeepers and Kitchen Staff.

Deputy Manager

Our Deputy Managers are all skilled and qualified Early Years Practitioners with an abundance of energy and enthusiasm. They assist the Nursery Managers in the smooth and efficient running of our nurseries and deputise in their absence. The Deputy Managers work together with the Nursery Manager and Room Leaders to manage the childcare team and ensure that EYFS is used effectively and that policies and procedures are followed.

Key Person

Each child, in our care, has their own Key Person. Your child’s Key Person is responsible for providing you and your child with a positive, loving and secure relationship. They will be a dedicated point of contact for you and will make sure that our care is tailored to meet the individual needs and circumstances of your child and your family.

Room Leader

Room leaders play an essential role in the day to day running of our nurseries. They are meticulously organised, passionate and energetic and are responsible for providing the highest standard of supervision, guidance and education as well as a stimulating and varied programme of care.

They lead, mentor and manage the staff in their rooms and are a key point of contact for all children and their families.

Nursery Nurse


Nursery Nurses are level 3 qualified childcare managers who assist the Room Leader in charge of each room. They assist in the running of the room and the daily programme of stimulating and educational activities and provide a positive and secure relationship for the children. They are a Key Person for children and their families and play a significant role in the children’s daily care and development.

Nursery Assistant


Nursery Assistants are level 2 qualified childcare managers who work with the Nursery Nurses and Room Leaders to provide a daily programme of stimulating and educational activities. They are a point of contact to families with regards to children’s progress and they play a key role in the children’s daily care and development.

Apprenticeships

As Winners of the Mayor’s Fund for London Award for Apprenticeship Employer of the Year 2015 and the Regional Apprentice Employer Award 2013 we are very proud to offer an Intermediate, Level 2 Apprenticeship in Children’s and Young Peoples Workforce. Our apprentices work within the childcare team, they are mentored in all areas of nursery life and receive bespoke training and experience of current childcare practice in order to start a fulfilling career in childcare.

Lunchtime Assistants

Lunchtime assistants offer valuable assistance to the childcare teams during the busy lunchtime period.

Nursery Chefs

Our nursery chefs are at the heart of nursery life. They are responsible for preparing and cooking our delicious and nutritious menus on site in our nursery kitchens. Our chefs cater for all children under 5, including babies that are weaning, and all special dietary requirements are catered for within our menus. We know how important it is for children to eat balanced and nutritional food and whilst in our care, our mission is to ensure that mealtimes are a memorable and much loved part of the day.

Housekeepers

Our housekeepers are permanent members of the nursery team and are repsonsible for the many daily and monthly domestic duties to ensure the smooth running of the nursery. All our housekeepers adhere to Health & Safety and COSHH Regulations in line with legislation.