Website Fennies Day Nurseries

full time

Admissions Executive

Key Facts


Admissions Executive


Up to £24,000, OTE £26,000





Job Type

Full time

About Us

Join the industry’s fastest growing nursery group! Fennies is searching for a positive, energetic, and passionate Admissions Executive. This is an exciting opportunity to join a successful and growing team. The role is a full-time position based at our head office in Epsom, centred around the parent journey from enquiry to registration. With a strong focus on registrations, you will build a rapport with prospective parents, illustrating our brand, culture, and describing our educational value.

Your typical day will be supporting prospective parents through the registration process, walking them through a virtual tour, answering all their questions and highlighting the unique selling points of Fennies. The perfect candidate will have early years’ experience with a passion for sales, and the confidence and professionalism to take each parent successfully through to registration.

What will you be doing?

The Role

  • To pro-actively sell Fennies Nurseries by maximising business from new parents through an innovative approach and always delivering best experience to all our parents.
  • Be fully responsible for the conversion of incoming enquiries to confirmed bookings within your location.
  • To ensure all leads are contacted within 24 hours and continuously drive occupancy.
  • Drive inbound sales through pipeline management.
  • Assist in preparing sales reposts
  • To maintain accurate records on parents across multiple platforms and clean existing data regularly

Duties & responsibilities

  • Learn and understand Fennies brand, service offerings, features and pricing.
  • Communicate effectively with parents to understand their needs and requirements and confidently gain registrations.
  • Monitor and report on your KPIs regularly.
  • Stay up to date with the industry standards and benchmarks, with a clear understanding of our competitors.
  • Identify opportunities for product and service up-sell.
  • Identify opportunities for new parent acquisition.
  • Be part of a motivational and energetic team maintaining the healthy atmosphere.


4 major Responsibilities for an Admissions Executive

  • Sense of ownership and pride in your performance and its impact on company’s success.
  • Be a brand advocate, understand the culture and promote parent partnership and educational value.
  • Excellent communication skills, polite manor, and good understanding of sales techniques.
  • Ensure each parent’s experience is seamless, from enquiry through to registration. 

What are we looking for?

You’ll be hardworking and hungry to learn. What really matters is someone that is passionate about our mission and values and who will add value to our culture. . 

Your Fennies Journey

We like to give back to our teams by nurturing your well-being through continuous internal training and an extensive well-being program. At Fennies, our values are accountability, diversity, quality and leadership and our practitioners thrive within this forward-thinking practice with added support offered from our wider collective of experts in areas such as education, communications, and HR. 

Qualifications and Experience

  • Must be educated Level 2/3 within Early Years
  • Customer service experience (Preferred)
  • Clear understanding of sales processes (Preferred)
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Excellent oral and written communication skills at all levels
  • Excellent attention to detail
  • Excellent administrative skills

What's in it for you?

  • Competitive salary 
  •  Commission structure
  • Bike to work scheme 
  • Up to 33 days annual leave including bank holidays 
  • Refer a friend bonus  
  • Fennies Fresh – discounted food from our in-house dinner takeaway service 
  • Excellent career progression opportunities

If you think you’d be a great addition to the team, we’d love to hear from you so get in touch today! 

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